Frequently asked questions

General

What is Splash your Mountain?

Splash your mountain is a pop-up waterslide of 500 metres that temporary covers the slope area of a mountain in the Alps. In this concept we always make use of a natural hill.

When does the event take place?

The event takes place in the summer months between May and September. Check the dates of several events on our website.

Do I need an inflatable tube?

Yes, you need an inflatable. You can bring your own or buy a special Splash Your Mountain tube at the check-in on site.

How do the timeslots work?

When you are buying a ticket, you have to select a timeslot in which you want to slide the waterslide. Within this timeslot you can slide an unlimited amount of times. So double check what timeslot you have selected when buying a ticket!

Do I need tickets to slide?

Yes, you need a ticket for the waterslide. Tickets can be bought at our website: http://splashyourmountain.com. Next to that, tickets can also be bought during the event in the check-in desk, if the timeslot isn’t sold out yet.

Is there a minimum age to participate?

During some events we have a special slide for kids. This slide is meant for children between 6 and 12 years old. From the age of twelve all people can participate on the big slide.

What happens if it rains?

We continuously look at the weather expectations. The more water, the better..

I have bought a ticket, but I cannot participate anymore. Do I get a refund?

If you have bought a ticket and suddenly you cannot join Splash, you won’t be able to get a refund. But reselling your ticket is allowed.

Can I change my chosen timeslot?

It is not possible to change your timeslot after purchase of the ticket. But you can swap your ticket with someone else.

What happens if the event gets cancelled?

We don’t expect this to happen, but if Splash Your Mountain gets cancelled for any reason, you will get a refund of your tickets.

Practical

I have a ticket, but where do I get my wristband?

At the event location there will be a check-in desk. Show your ticket to the staff, they will make sure you get the right wristband for your timeslot.

What do I wear?

Splash your Mountain is a waterslide. Water. Slide. So wear clothes that could get wet. Swimwear or anything you will find yourself comfortable in. But please, do not wear clothes with sharp edges or attributes to prevent damage to the waterslide. Bring a towel and dry clothes!

What kind of shoes do I wear?

We advise you to wear watershoes or sneakers that can get wet. Don’t forget that there shouldn’t be any sharp edges on your shoes to prevent damage tot he waterslide. You can also go bare footed, but we don’t recommend, because you would have to walk back up after sliding from the waterslide.

Can I store my stuff somewhere safe?

Yes you can! We provide an area where you can leave your small possessions like phones and other important stuff. We will take care of it while you are sliding.

Can I bring my phone or camera to the waterslide?

Yes, you may bring your phone and camera to the track. But at your own risk, because your stuff can get wet. By the way.. We would love to see your video’s and pictures on our social media pages!

Can I bring my actioncamera (GoPro)?

Of course! You can get some sweet footage on our waterslide. We advise you to use wrist-, chest- or headstraps instead of a selfiestick.

Can I buy drinks and food on the event area?

There are plenty of stands that provide food and drinks. Please relax, sit down and enjoy your food and drinks, only not on the waterslide itself of course. 😉

Where can I get dressed?

There is a small dressing room, but to prevent long queues and a overcrowded dressing room, we recommend that you already have your bathingsuit on.

Are there any toilets?

Yes. Free to use for all participants!

I have lost something during the event, what should I do?

All found object will be brought to the check-in desk. Did you lose anything? Please ask our staff there. Already at home? Please send an e-mail to info@splashwaterslides.com.

Safety

Can I slide if I’m pregnant or have other fysical issues?

We don’t recommend sliding if pregnant or if you have heart-, neck-, or backproblems.

Is Splash Your Mountain safe?

Because of the steepness you will reach high speeds, but we do everything to make the event as safe as possible. Safetymeasures we take are the following:
You can not bring any sharp object on the track
It is not allowed to slide together with someone else at the same time, slide one by one.
At the start and finish of the track there are plenty of staff members to make sure people don’t collide with each other.

Besides that: there is also a First-Aid station where participants could go when accidents happen.

Additional

I am afraid of water, can I participate?

Conquer your fears and just slide the biggest Waterslide of Europe! It is impossible to drown, but if you still think it is too scary, then you can always support your friends from the sideline.

I don’t want to slide, but I want to watch. Do I still have to pay?

If you don’t want to go of the waterslide you can still watch all the sliders having fun! You don’t have to pay for enjoying the view.

Can my friends and family come to watch?

Yes of course! They can take photo’s and video’s of you while they stand behind the fences around the slide.

I would love to sponsor Splash Your Mountain, what should I do?

We are always open to consider new partnerships who could make our event better, bigger and more awesome! If you are interested click here to get in touch with us.

Didn’t find what you were looking for? Send an email to info@splashwaterslides.com.